ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Virtual Agent is unresponsive in MS Teams

I’m experiencing an issue with the Virtual Agent in Microsoft Teams.It was functioning properly until yesterday, but today it appears to be unresponsive. When I ask Teams to "Create Incident using VA topics," it keeps thinking for too long. If I wait...

Resolved! Attachments in notifications

Hello all, I am working on a vendor project and having an issue with attachments in notifications. I have two PDF attachments that I am trying to include in a notification that goes out to an external customer (outside of our ServiceNow). I have writ...

email script.PNG notification email.PNG actual email.PNG email.PNG
YenGar by Mega Sage
  • 8959 Views
  • 13 replies
  • 4 helpfuls

Ceridian Integration (Dayforce)

Hi ... Has anyone integrated ServiceNow with Ceridian? I know ServiceNow doesn't offer any spokes or plugins OOTB but would be curious about anyone's experience with this, how it was done, and how easy/difficult it was. Can I do this through flow des...

Vdix by Tera Guru
  • 4964 Views
  • 2 replies
  • 0 helpfuls

Many groups need access to the same Quick Message.

Hi,I created a quick message, but I'd like to make it available to more than one group. Currently, I can only select one group at a time. Is it possible to grant access to quick messages for multiple groups? Have you had any experience with sharing q...

JoSte by Tera Contributor
  • 488 Views
  • 1 replies
  • 0 helpfuls