We have a requirement to automatically populate a field on the catalog item, based upon which Product (topic) was selected in the portal. The catalog item is generic and is present in multiple Topics in the portal. We need access to the name of the t...
Hi All, We already have CSD in our instance and thinking to have CSD 2.0. Do we have any article to refer the migration process from CSD to CSD 2.0? Regards, Narendran
We have 5 child organisation and one parent organisation all of them has same kind of business unit and department as in Finance and HR will be there in all the organisation. how to map the structure ??
An app developer enables the "Allow access to this table via web services" option in Application Access. What is the result?A. Users querying via web services can access table records, regardless of permissions.B. Developers from other application sc...
Hi!Ive noticed that if an anonymous survey is being saved and not submitted the selections/answers made by the user are not anonymous at that point in time. Only when the user submit its being anonymized e.g. the guest user is being assigned.Question...
What can a developer do with REST API Explorer? (Choose 2)A. Convert REST Message functions to REST methodsB. Test API endpoints on ServiceNowC. Practice using REST to interact with public data providersD. Find resources on the web for learning about...
Hi all,I’m working with a fulfiller group that uses labels (tags) to categorize their work in ServiceNow. They’ve shared a sample report, and I’m trying to replicate it in a more dynamic format. For this post, I’m focusing on the “Auto” department.I ...
Hello, I am reaching out to see if anyone has a solution for a report requested from my team. We need a report showing a specific manager's direct reports with their associated ServiceNow logins and durations of the time logged in. The closest soluti...
Hi All, We are looking to assess the license consumption for one of our MSP clients. In the subscription management section, it shows that XXXX licenses have been purchased for AI Search Starter Documents under Platform Foundations in ServiceNow. How...
Hi All, We are looking to assess the license consumption for one of our MSP clients. In the subscription management section, it shows that XXXX licenses have been purchased for Document Intelligence Starter - 5K Document Intelligence Pages under Work...
Hello, We have few Mid Server, The two MID Servers appear to be going down every night around 1:00am. Normally these MID Servers are only supposed to go down on the weekends.Looking into the logs the only line that aligns with the time the server goe...
Hi everyone, While making ATF on ACLs, it came under my radar a message similar to this one: Slow ACL 62bbff831b2a68149dbcfc038d4ffbfb for the path record/sn_customerservice_case/read, time was: 21 I am trying to scope how wide the problem is on our ...
Hi All, We are trying to implement IT and Agent workspace.For end users IT portal and HR portal are different.As there are two workspace but interaction table is common for both.We have two different team handling IT and HR end user queries.How to ro...
