Report suggestion
Hello Team , Current report is showing in Seconds, is there any options to convert in hour please?attached is for your reference
Forum Posts
Resolved! Stop Time worked field from automatically starting in Workspace (SOW)
I've read plenty of old posts where you can stop the Time worked field from automatically starting on forms via the 'glide.ui.timer.started' system property. However, this does not appear to function on Workspaces. I'm curious if there's a way to ope...
Request for New Lab Instance – ServiceNow Administration Fundamentals (Xanadu)
I am currently enrolled in the ServiceNow Administration Fundamentals (Xanadu) course. My lab instance has been terminated, and I am unable to request a new one as it shows that I have 0 instances remaining.I still have course progress pending (curr...
Knowledge API Query issues
Hi all, I have issues with the Knowledge API that do not render any results when using query. For example: When I use "https://instance.service-now.com/api/sn_km_api/knowledge/articles" I get all the articles listed.When I use "https://instance.serv...
Through ATF can we able to verify service Catalog variables with help text?
Through ATF I need to test catalog path means where the catalog is present under which sub category and sub category and Description, header and catalog name, variable name with help text New catalog item is created based on the story. so, i need ...
Resolved! How ca we Uninstall orincativate Plugin - com.snc.itsm.roles(ITSM Roles)
Hi Team, We are planning to Install - com.snc.itsm.roles (ITSM Roles) in to prod - If in case getting any issues How to do uninstall or inactivate (rollback).Thanks,Narasimha Reddy
To Hide Filter condition only on the list view of a module
Hi All, Can any one help me with the solution for to hide filter condition for a particular module list view? I have tried to hide it using list control but is is hiding Magnifying search glass and filter as well. My requirement is only to hide the c...
Date/time field Showing only one date in one month
when I am Clicking on date/time field the pop up is coming at left top of screen with only one date to choose from, can anyone suggest what going wrong here,ps: didn't made any changes , it is in global application Incident Table
Date/time field Showing only one date in one month
when I am Clicking on date/time field the pop up is coming at left top of screen with only one date to choose from, can anyone suggest what going wrong here,ps: didn't made any changes , it is in global application Incident Table
Agentic workflow not showing on Now Assist
Unable to see agentic workflow/use case on the now assist panel. Now assist panel is active.backend table override is also active - sn_aia_usecase_config_override Unable to see as option to select through on the now assist panel as well as its also ...
Unable to connect cloud jira api.alassian.net
Hi Team, I know the cloud jira atlassian can be connected using internet and do not need of mid server but the requirement is to connect via mid server. I am able to launch the cloud jira page in mid server using browser with proxy but mid server is ...
Resolved! Azure Provisioning Oauth Setup
Hello,I'm trying to set up Azure provisioning users into ServiceNow, which recently changed from user/password auth to Oauth. Following these 2 sets of directions https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/security/ta...
Delete the table
hi all, i have a requirement to delete a custom Table , before deleting the table what are precautions i need to takewhat are best practice i need to follow when deleting the table thanks in advance
Use Bearer token in Credential for REST Integration
Hi , I am doing a REST Integration using flow designer. For Authentication, I am using bearer token, which needs to be send in Authorization header. But Instead of directly putting the token in Authorization header, I want to use Credential Alias. B...
Resolved! Email which was sent is not seen in Activity
We have updated our instance to Zurich we were doing sanity checks and we found out that the email which were sent to the users are not appearing in Activities . We upgraded our sub prod instances.Can anyone help with this. Thanks