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‎09-26-2019 06:47 AM
Hi!
Is there a way to disable the "Subscribe" feature on Knowledge articles?
The button is visible on kb_view ui page
Solved! Go to Solution.
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Knowledge Management

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‎09-26-2019 07:00 AM
Hi Mathias,
You can set the property "glide.knowman.enable_km_subscription" to false to disable knowledge subscription. Refer our documentation on how to configure knowledge subscription for more details.
Regards,
Rajesh

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‎09-26-2019 07:00 AM
Hi Mathias,
You can set the property "glide.knowman.enable_km_subscription" to false to disable knowledge subscription. Refer our documentation on how to configure knowledge subscription for more details.
Regards,
Rajesh
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‎09-26-2019 08:30 AM
Hi Mathias,
Please follow below steps:
- Navigate to Knowledge > Administration > Properties.
- In the KM Subscription Properties section, configure the following properties.
Property Description Enable subscribe feature for KM [glide.knowman.enable_km_subscription]
Enables or disables the Knowledge Management knowledge subscriptions feature.
Please let me know incase you have anymore queries on KM.
Regards,
Ajay
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‎11-03-2021 07:16 AM
There is an ootb business rule 'Auto subscribe author,reviser & kb owner' which will automatically adding subscriptions for the knowledge base owners:
/nav_to.do?uri=sys_script.do?sys_id=0edcef8367003200d358bb2d07415a05