Disable Subscribe-button on KNowledge article

[Mathias Johans1]

Hi!

Is there a way to disable the "Subscribe" feature on Knowledge articles?

The button is visible on kb_view ui page

[Rajesh Kannan G · Accepted solution]

Hi Mathias,

You can set the property "glide.knowman.enable_km_subscription" to false to disable knowledge subscription. Refer our documentation on how to configure knowledge subscription for more details.

Regards,

Rajesh

[Ajay_Chavan]

Hi Mathias,

Please follow below steps:

1. Navigate to Knowledge > Administration > Properties.
2. In the KM Subscription Properties section, configure the following properties.

   Property	Description
   Enable subscribe feature for KM [glide.knowman.enable_km_subscription]	Enables or disables the Knowledge Management knowledge subscriptions feature.

Please let me know incase you have anymore queries on KM. 

Regards,

Ajay

[sameeralikhan]

There is an ootb business rule 'Auto subscribe author,reviser & kb owner' which will automatically adding subscriptions for the knowledge base owners:
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