Display List of Approved SaaS in Knowledge Article

[dmorgan_isc]

Hi,
One of our catalog items is to request the approval of a SaaS, eg Monday.com, ServiceNow etc. After these are approved, we need to record that service is approved and for who (eg only marketing dept etc). 
Historically this has been stored on a Confluence Page in a table (that actually pulls data from JIRA) that can be sorted/filtered in a way similar to Excel can.

I am seeking ideas of how to move this to SN and a Knowledge article. I don't know if the Knowledge articles can do the dynamic filtering/sorting as above. Another idea i am thinking about is a separate Knowledge Base completely (ie that is only for approved SaaS), and then individual Knowledge articles for each approved SaaS (i could use a template this way and potentially integrate the creation of the KA into the catalog item flow).

Have others any thoughts on this or similar experience?

[ralvarez]

The Knowledge Base doesn't support dynamic content.

I recommend checking out Documate. Documate is like the Confluence of ServiceNow and offers advanced documentation capabilities that can handle your needs more efficiently than a traditional KB.