Does Knowledge articles and knowledge categories capture in update set

Ansuha Chipuri · ‎12-08-2020

Hi,

Does Knowledge articles and knowledge categories capture in update set.

if no, how can we move articles and categories added in dev to test

Ankur Bawiskar · ‎12-08-2020

@Ansuha Chipuri

Nope both are not captured

1) export import category via xml

2) then export import the articles via xml

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Kevin42 · ‎04-24-2023

Hi Ankur,

Will this export/import copy over all metadata and versioning?

Thanks-Kevin

Anurag Tripathi · ‎04-24-2023

Definitely not versions, not sure about metadata

-Anurag

Anurag Tripathi · ‎12-08-2020

Hi,

Check this blog, it answers all your questions#

Mark helpful if you like it.

-Anurag