Dynamic Content in a KB Article

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‎06-24-2015 11:04 AM
Has anyone succeeded in running scripts or putting dynamic content into a knowledge base article by some other means?
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Knowledge Management

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‎06-25-2015 01:40 PM
Hey! It's been a while. What sort of reports did you have in mind?
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‎06-25-2015 02:14 PM
Ya, hey! Well I know at one point, our Change Manager wanted to create a KB article that showed a couple different reports dynamically. I think we eventually figured out a different way to do what he wanted but I see it possibly being a need in the future. Or just being able to have a bunch of text that prefaces the report in a KB article would be pretty sweet.

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‎06-26-2015 07:07 AM
For the text prefacing a report, you could probably put the report into an iframe within the kb article and then put whatever you wanted around it. For the reports, I'm thinking you could have a drop down that would let you pick between the reports. That can definitely be done on homepages/dashboards, but if it needed to be in a KB article, I don't see why it wouldn't work based on what I have been able to do thus far. It's the running a script on load that has been the issue--loading the report in an iframe should work fine as should running a script to change the report when the drop down was updated. I'd have to actually build it to say for sure, of course.
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‎07-15-2015 11:13 AM
Yeah, still not 100% sure what we want to do, but this is a good jumping off point--thanks!

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‎06-26-2015 07:09 AM
Possibly helpful: Embed report/gauge/list in a KB article?