Has anyone set up the NAVEX EthicsPoint Spoke and the ER Integration with NAVEX? We have installed both and NAVEX has provided us with an External REST-based API for EthicsPoint. While looking at the Actions in Workflow Studio, we're seeing a SOAP ac...
Hi everyone,I’m considering extending the cmdb_ci_business_app table in our CMDB to create a custom class for our specific business applications.Is it recommended to extend this table?What are the potential impacts or risks of doing this?Thank you in...
I am using Cart api to set Requested_for field for different users,but still the requested for is showing my name only is there any way to set the requested_for by using Cart API
I need to select an attachment once I click on upload button. Using ATF how to do it can any one please help.
Hi,I have several items in the Service Catalog with their Delivery time set (for example, 14 days).Each item uses a Flow Designer Flow, and the flow has stages configured with the corresponding days.I’m not using workflows or execution plans.The issu...
Hi all.I am currently looking into SSL/TLS server certificates for ServiceNow.Based on this, I would like to know the following 1. Is there a document that summarizes ServiceNow's SSL.2. How the certificates are created.3. How the communication will ...
Hello, I'm trying to limit what fields are shown on the "Edit items" when you click "Edit" on Workspace. I can see that it can be controlled by Write ACLs but changing the Write ACLs would be tricky as we would like the users to update fields on the ...
Issue: We are facing an issue with setting the source(contact_type) field when we create hr case from agent workspace. The HRSD security is customized. OOB method is not followed for the security. The agent will have access to create case for all t...
Hi All, We have configured by direction integration between ServiceNow (PTask) & Jira (Issue) using Jira Spoke. From ServiceNow, when it is creating a new Ptask or updating it, it is reflected in the Jira Issue board. But the Update from the Jira is...
We want to create multiple CIs. Under business applications in ServiceNow. The catalog form that we have to request the CI creation is complex and once can raise one request per CI only. What would be the best way to get bulk CIs get created in Servi...
Which Assignment groups are marked as 'L1 capable' field after a case & incident is resolved/closed
I have written this UI Action:function onClick() { var gm = new GlideModal('glide_confirm_basic'); var validation_message = "Aquesta acció farà que la factura deixi de ser vàlida i se substitueixi per una de nova que quedarà adjuntada en el camp...
I want to search if any flow variable in the Flow has script values without manually opening that 'set flow variable' steps, may be using script will be good. How to achieve this? what should be the script?In short, I want to identify if there is any...
I’m a business analyst and newer to integrations. I am hoping to get some help with a SharePoint integration my team is working on. There is a list that is maintained in SharePoint and there is a custom list of the same information maintained in Serv...
I just about have a complete ATF test created for a custom change request process and I was hoping that there is a was to condition the running of a test step? When a conflict is detected, I want to run the step to complete the text box of a conflic...
