Hi all,a change manager in my company is seeing odd behavior in Production. When he pull of the list of All changes, he's got the "Tags" column added to his personal view so he can add tags from the list view. However when he does it this way, al...
I have setup the sharepoint online integration connection with grant type as client credential, when I click on the "Get oAuth token" then the client system has given a access token alone with 1hr of validity. But i'm wondering from then how it is ge...
I have a requirement on adding new Approval requests in between phases of Project in Project table.I want to add new approvals for groups on Project table "pm_project" between Initaiting and Planning phase.
I'm facing a peculiar issue since moving to AI Search in my company. We have a couple of categories and subcategories available in the Knowledge base. We want to present the new AI search arcticles in the modern view but I realized it's only showing ...
Restrict a user and redirect to custom portal,I have create an user whose role is bank managerand i am using custom portals to manager to login, i want the manager user only access to the custom portal.But now it is accessing portal and as well as PD...
I have a Record Producer in Service Portal. On change of a field, I call an endpoint that sets values in another field based on the user’s selection. I’ve implemented this using a Catalog Client Script that calls a Script Include to process the REST ...
Everytime I update a Knowledge Article the URL changes. This means I need to update the URL in several places. I thought the purpose of document management was to make things easier. Perhaps I'm doing something wrong during the update. These are the...
How am I able to remove the edit/delete options on an existing template in Service Operations Workspace for interactions/incidents?I already tried removing the template_editor and template_editor_global from the user, but they are still able to edit ...
I am testing our scoped application on Quebec and whenever I try to send a RESTMessagev2 via a MID server I am seeing the following error: WARNING *** WARNING *** Request not sent to uri= https://192.168.1.1/api/v1/cluster/me : org.apache.commons.htt...
Hi Team, Quiz designer we use has Load Quiz UI page and it must show list of quiz created, but its not showing. Only for admins its showing the quiz. How to check the feature in OOB instance i couldn't find quiz module in OOB
I have a requirement to validate a variable of "Choice" type on Record producer and ensures all the options should be validate, how to achieve this requirement through Servicenow ATF steps. Kindly add steps to validate.
When will the Core UI report/dashboard be deprecated? We tested after migrating to Platform Analytics, some dashboard/reports have compatible issues, shall we reactivate the core UI report/dashboard to continue using the old ones? ServiceNow will st...
I created a Grant Program and Its stuck in READY TO PUBLISH state. I dont see any errors or notifications. What needs to be done for the Grant to be published?
my breakdown script is as below: current.vulnerability.sys_id; how do I concatenate a letter 'a' to this?
Current password reset functionality only provides you two types of verifications: SMS or Personal questions. Is there a way we can integrate the RSA Token with the password reset process? I have seen many Identity management applications which suppo...
