e-signature | signature image emtpy

[soleschinsky]

Dear community,

I am using e signature for the first time and have problems with the saved image after the signature.

UseCase: Request Mgmt. -> Users should sign a defined PDF after receiving the hardware. I created req_item and via flow add a sc_task within defined e-signature template and document to sign, also assigned to is filled with the user and state = Work in progress.

I am aware that this is desinged for the HR use case, but that there is also a technical possibility for non-HR use cases via the e-signature templates. I have already read the information: E-Signature/Document Template FAQ 

I have followed the instructions for non-HR cases (“How can I use E-signature outside of HR?”), but I get empty images as signatures in the signature_image table. Can anyone support?

additional question - usage of sn_doc_template entries is not available?! this seems the better solution for mapped fields and so on...