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‎11-27-2024 09:21 PM
I am trying to get the variable value in client script, but it is not working.
i tried with below code
var x = current.variables.manager.email;
Solved! Go to Solution.
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‎11-27-2024 11:12 PM
Hi @MK-p
Try below code.
var gr = new GlideRecord('sc_req_item');
gr.addQuery('request_item', current.sys_id);
gr.query();
if(gr.next()) {
x = gr.variables.manager.email;
}
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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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‎11-27-2024 09:28 PM
Hi @MK-p ,
You can try with below code.
var gr = new GlideRecord('sc_req_item');
gr.addQuery('sys_id', current.sys_id);
gr.query();
if(gr.next()) {
x = gr.variables.manager.email;
}
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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‎11-27-2024 11:03 PM
Hi @Runjay Patel ,
Notification is event based and configured on item table but i am triggering it from sc task.
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‎11-27-2024 11:12 PM
Hi @MK-p
Try below code.
var gr = new GlideRecord('sc_req_item');
gr.addQuery('request_item', current.sys_id);
gr.query();
if(gr.next()) {
x = gr.variables.manager.email;
}
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
-------------------------------------------------------------------------
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‎11-27-2024 11:21 PM
Thanks @Runjay Patel , worked perfectly.