Email Notification not sent.

Alok21
Giga Expert

Hi,

I have created an email notification and it should be sent when new record is inserted in table relocation.

When a new record is created, email notification is not getting sent and remains at outbox.

Would appreciate your help on this. 

 

 

Regards,

Alok

 

 

 

1 ACCEPTED SOLUTION

It sounds like email is not sending at all...to any user...from any module...from that instance.  If that's the case you probably need to enable email sending in your system properties.

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/reference-pages/refere...

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11 REPLIES 11

Thanks a lot Mark 🙂 Much appreciated.

It is working fine now.

 

Regards,

Alok

 

 

I also have the same issue. Could you please help? Also the link  https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/reference-pages/refere... is not working