Enhancement to Story Creation
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09-30-2024 09:23 PM
Hi All,
I would like to generate a story as soon as an enhancement is created and add that story to a backlog. How can we automate this?
Thanks!
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09-30-2024 10:14 PM - edited 09-30-2024 10:18 PM
Hi @pramodkumar
There are two ways to accomplish this: you can either use Flow Designer or Business Rules.
BR Script -> Choose "After" to trigger the rule after an enhancement is created.
Table: enhancement
var story = new GlideRecord(''); -> give story table name
story.initialize();
story.short_description = current.short_description;
story.description = current.description;
story.priority = current.priority;
story.state = 'New';
story.insert();
Please mark this response as Correct and Helpful if it helps you can mark more that one reply as accepted solution
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09-30-2024 10:18 PM
Hi @pramodkumar
The best way is Flow designer but you need to ensure the story has the information like Epic, project, theme, short description, description and AC.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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