facing a mobile view problemm in my desktop in incident new record form

[TALARIP]

when i open incident new form .it is showing view:mobile in banner and i am unable to acess the caller reference tables .because it is a mandatory field i am unable to submit.help me out

[Dr Atul G- LNG · Accepted solution]

Hi @TALARIP 

• Log in to the instance.

• Open the Incident list view.

• Change the view to the default view.

• Now, click on New.