Feature Content on individual Knowledge Bases

Adam Peterson
Kilo Sage

Do you know how to customize it so I can pin featured content to an individual KB instead of the Knowledge Base homepage(where I see all the different KB at the top)? I read you can add a system property and give that KB a unique keyword but I can't get it to work. Can anyone give me some pointers? I am sure I am setting up the system Property wrong. I can't see where you say which KnowledgeBase use this keyword. Any help would be great!

Thanks!

10 REPLIES 10

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Adam,



Can you point to the system property page you have created.


How do I do that...?


You mentioned that you have added property..Can you paste the property name here.


find_real_file.png


Then if I click on RT Knowledge Homepage in the categories section I put:


find_real_file.png