Filter the display of knowledge articles by language in Service Portal

[Junichi Kaneda]

How can I filter the display of knowledge articles by user preferred language in "KB View 2" page in Service Portal?

By default, articles in all languages are mixed.

[VigneshMC]

You might have to clone and update the query used in all these widget to get current logged in user's language to get it working.

Thanks

[Sarup Paul · Accepted solution]

You may want to try the /kb portal, which has more support for Language, as a filter facet

[Vincenzo]

I have the same problem on a Quebec instance.

By Classic interface and by the /kb portal, the article are shown by the language, on the /sp portal the language are not evaluated by the system, and so the user see also articles on other languages...
How I can sandardive the seach result ?

Regards

Vincenzo

[Alex Coope - SN]

Vincenzo, 

To action language filtering for articles it is in a widget on the /kb portal providing the articles are created and published in other languages. If you want to take advantage of these more advanced features of the /kb portal in a portal such as /esc or /sp you can either clone the widgets into your other portal's pages and leverage them in the search results page or you can redirect to the /kb results page,

More info can be found here on how to do it,

Many thanks,
Kind regards