Flow Designer - how to loop back to previous step

[nowguru]

I am trying to automate a document review and approval flow.  The document owner submits the document to his/her supervisor to review/approve/reject.  If approved, it goes to the department head for review/approve/reject.  If supervisor rejects, it should go back to document owner to make edits.  If department head rejects, it should go back to supervisor.  The supervisor can then reject it back to document owner.

Other workflow modeling tools, there is a notion of loop back to previous step, but from my limited knowledge of flow designer, it looks like the workflow engine is designed to be more sequential.  I know I can create subflows and main flow call these subflows, but creating subflows for every single "loop" back seems to be overkill.  Am I missing something?

Thanks

[Ankur Bawiskar]

Hi,

There is nothing available OOB but you can check on "Do the following until" flow action

Do the following until flow logic

You can raise an enhancement request here

https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests

Regards
Ankur

[nowguru]

Hi Ankur,

I found some articles about rollback capability in workflow editor.  Do you know when flow designer will have this capability?

Thanks,

Johnny

[Ankur Bawiskar]

@nowguru 

Nothing as of now till Quebec release

but you can raise a Enhancement Request/Idea Request to ServiceNow with your Justification and they might consider it for future release.

https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests

Regards
Ankur

[Mythili Seran]

Is there any enhancement in the product for this feature? Based on result in step 5 we have to move to step 2. It cannot be configured as do the following.

Thanks