Flow designer not triggered for inbound email action

[Sanket Hardikar]

Flow designer is not getting triggered for inbound email action.

I have activated the flow and Tested it. While Test run, after selecting the email it works and creates a new record in custom table.

After publishing the flow I tried to send emails to instance but the flow is not getting triggered.

There is no error displayed nor the logs are generated.

[P_Dinesh Kumar]

Hi Sanket,

Did you get the solution?

[spike]

I came across a post that said the glide.email.inbound.email_flow_trigger_enabled property needs to be set to true to kick off flows from emails:

https://community.servicenow.com/community?id=community_question&sys_id=08861b2fdb3668106621d9d968961992