Flow Designer prevent creation of asset task if there is an existing asset task from a hardware reco

Cent
Tera Contributor

I have a flow designer which trigger weekly that will create an asset task for a hardware record, any recommendations on how to prevent creating another asset task when there is an existing asset task in record?

1 REPLY 1

Tai Vu
Kilo Patron
Kilo Patron

Hi @Cent 

You can do a quick lookup in Flow Designer using your criteria (same short description, same asset, same group, not yet completed, etc) for duplication. If no duplicate asset task is found, proceed with creating the new task.

 

Alternatively, if preventing duplication is a broader requirement for this table, consider implementing a Business Rule to abort the insert action if a duplicate is detected.

 

Cheers,

Tai Vu