Flow Designer Recommendation
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-20-2023 10:03 AM
Hello,
I created a flow and it works fine. I have a requirement where the agent wants to be able to manually set the flow to any stage in the flow. This is in the case where the request had to be sent back due to any error in the process of the flow. What is my best course of action here? Would like to avoid having a flow with infinite if statements if I can. Thank you for any advice!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-21-2023 09:51 AM
Hi @Leo42
Thanks for clarity now.
It is simple, manually it can't be done and for automation, use Goto back in Flow Designer and your work done.
Take a pen and paper
Design the flow and then implement in Flow designer
Belive me it is do able with just condition , accepted or rejected. Please chk OOTB Request flow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************