Flow designer - SysID displaying for Location details instead of name

Winnie P
Mega Sage

Hello Team,
I have a request which is created to check Locations that does not have a site support group assigned. I created a flow design to try and add the list of locations to the RITM, but the details appear as sysIDs - how can I display the list with the Name instead? ie:

find_real_file.png

 

Thank you.

7 REPLIES 7

Sourav16
Kilo Guru

Hi

You can drill down to location record and select Name using the data pill picker which will give you the names instead of sys_id's

 

Thanks

Sourav

Hitoshi Ozawa
Giga Sage
Giga Sage

Would appreciate exactly how location is being added. It "Update Record" step being used? How is field "Location" being set?

If it's being set using data pill, expand Location and there should be a "Name" field.

If the location is being set using a script, set it to <name of location variable>.name

Winnie P
Mega Sage

Thank you all for your reply, appreciate it. After I look up locations records with my conditions, I used Update Record, when I add Location records from step 2 to update Worknotes, and look up records for location, I cannot expand to Name ... what step am I missing please?

find_real_file.png

To get a single record, use "Look up Record" instead of "Look up Records" (without an "s"). Look up Records will return an array of records.

find_real_file.png