Flow Designer - Wait for Condition in parallel to Approvals generated

[jyothesna]

Hi,

Need some assistance related to Flow Designer. In the flow designed, we are creating Approvals record on RITM based on mapping we have at the backend. Once the Approvals are created, we need to validate if the Approvals are Approved or not and if it not Approved then wait for 1 business days and then trigger an email so that they can approve the records. Once Approved we need to create Catalog Task.

Point where I am stuck is Once the Approvals are created, I have put a Wait Action but the flow gets stuck in Approval Action step itself as the Approvals are in Requested State and it does not validate the Wait for Action step.

Any help would be much appreciated on how to check for Wait action even if Approvals are in Requested State which is leading to Flow getting stucked

Kindly assist!!

[Josh Pirozzi]

Hi @jyothesna,

Of course!

Overview: The Flow will query your Approval Table and give you the option to trigger an email or follow up action based on time the Approval Request has been active/in the Requested State.

Flow Trigger:

• Your the 'sysapproval_approver' Table 
• Conditions will be where:
  • Approval is Requested
  • Approval For > Task Fields > Requested Item > Item = the Catalog Item

Flow:

• Here is where you can add the IF Flow Step for if the approval request has passed the 1 Business Day. 
• If it meets that criteria, you can trigger a Notification, Email or Task.
• This can also leave the flexibility in your hands if you want a follow-up email daily/weekly or any other action.