- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-27-2024 09:07 PM
Hi SN Community!
I am rather new to this and was running into a problem, hoping you can help.
I am working on creating an app/form to sell my group to start using service now. The form is starting to come along nice in the form builder but when i test it and do "Create New" it is defaulting to the Incident table and not the table i crated for this application. How do i correct this issue ?
Also, ( a little less pressing) perhaps someone can guide me on how do i make certain fields mandatory at different stages along the process flow formatter ?
Appreciate the help!!
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2024 12:44 PM - edited 02-28-2024 12:44 PM
Hey @AB16,
You just need to update the target 'Table' to your custom table. Select the 'module' records (e.g. 'Create new') and update the 'Table' field with your table.
Cheers
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2024 05:05 AM
Hi @AB16
Have you created table from Incident table and did you configure any form? If not then it will take OOTB form of parent table. Please share some screenshot.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2024 08:36 AM
Hi @Dr Atul G- LNG
See the screenshot below. I Can see that the "Create New" i pointing to the Incident table. I Definitely configured something wrong. How to do I correct this ? I want to create new and open etc... for the form that i am building.
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2024 08:41 AM
Hi @AB16
Not sure why you are opening this in Studio. You created a new APP i can understand but why it showing incident.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2024 12:44 PM - edited 02-28-2024 12:44 PM
Hey @AB16,
You just need to update the target 'Table' to your custom table. Select the 'module' records (e.g. 'Create new') and update the 'Table' field with your table.
Cheers