Getting opposite results when testing in Flow Designer from when submitting a RITM in dev

sbh
Tera Guru

I'm having trouble figuring out what's wrong with my flow in Flow Designer because some steps work when I test them in Flow Designer but don't work when I submit a RITM in dev, and other steps work when I submit a RITM in dev but don't work when I test them in Flow Designer.

 

Step #3 is supposed to wait until a multiple choice variable is set to Yes or No - someone will update it after the request is submitted. The Wait for Condition doesn't work when I test it in Flow Designer but does work about five minutes after I update the variable on a RITM submitted in dev.

 

Step #s 5 & 9 both evaluate to false on a RITM submitted in dev, so the flow never gets past step 3. But when I test the same RITM in Flow Designer, it evaluates the If conditions correctly and proceeds with the correct steps.

 

How do I even go about debugging this? I'm very new to working with flows (as opposed to workflows).

 

Thanks in advance for any help!

 

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1 ACCEPTED SOLUTION

Dnyaneshwaree
Mega Sage

Hello @sbh

Updating of fields or approval which are executed in records after request submission is not executed when we simply test the flow. And if variable sets to "Yes" from the RITM it didn't go in "if" block.

Please accept my solution if it works for you and thumps up to mark it as helpful.

Thank you!!

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

View solution in original post

2 REPLIES 2

Dnyaneshwaree
Mega Sage

Hello @sbh

Updating of fields or approval which are executed in records after request submission is not executed when we simply test the flow. And if variable sets to "Yes" from the RITM it didn't go in "if" block.

Please accept my solution if it works for you and thumps up to mark it as helpful.

Thank you!!

Please accept my solution if it works for you and thumps up to mark it as helpful.
Thank you!!

Dnyaneshwaree Satpute
Tera Guru

sbh
Tera Guru

Thank you, @Dnyaneshwaree ! That explains it perfectly!