GlideMultipleUpdate is not triggering Business rule
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01-10-2024 11:20 PM
I have BR which triggerss when record in table is update. Business Rule (BR) isn't firing when I update records in the table using GlideMultipleUpdate. However, it works perfectly when I update records with GlideRecord.
Is this expected behavior, or am I missing a configuration or setting?

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01-10-2024 11:24 PM
Hi there,
Indeed, this is expected behavior.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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01-10-2024 11:25 PM
Also see KB0860465:
"no Businessrule will be triggered"
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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01-10-2024 11:26 PM
Also note:
"GlideMultipleUpdate API Is not a supported API"
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field