Global Search - Include RITM in the search results

[hanaphouse]

Global Search for the RITM.

Under the list of tasks, we don't see any RITM listed. Is there a way to include RITM in the search scope and return that on the list of Tasks here?

[Maik Skoddow · Accepted solution]

Hi @hanaphouse 

open the following URL in your instance: /nav_to.do?uri=%2Fts_group.do%3Fsys_id%3D8c58a5aa0a0a0b07008047e8ef0fe07d

At related list "Text Search Tables" add a new record and configure it regarding your needs.

Kind regards
Maik

If my answer replied your question please mark appropriate response as correct so that the question will appear as resolved for other users who may have a similar question in the future.

[Melanie Burnett]

I was able to get the table on this screen and saved, but still no RITMs appeared in the search results. I even found an article saying to go to the Dictionary Entry for the table (Requested Item [sc_req_item]) and select "Generate Text Index" and still I don't get RITMs to appear. 

FYI, I did update the Text Search Group for Tasks to remove the Requests table (we find searching for RITMs more helpful than searching for requests) and the Requests are no longer appearing when doing the Global Search, so I didn't something right.