Help! Accidentally overwrote catalog items, how to revert to prev version?

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09-19-2014 11:19 AM
Hi,
I ran a transform map and forgot to turn off colesce on a field. In doing so, 200+ items got their description overwritten.
If I look at each catalog item, I see version. I can go through each item and revert back to the previous version, but that would take a lot of time. Is there a way to revert all 200+ items back to the previous version?
or is there a way to 'undo' my transform map I just ran?
TIA
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09-20-2014 04:53 PM
Depending on the version you are running, you'll want to take a look at the "Easy Import" feature - Easy Import - ServiceNow Wiki.
It allows you to easily import new records or update existing ones without having to go through transform maps. You could create the template from an instance that has the proper descriptions and then import that into the other.