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Resolved! S2P - really?

I'm trying to confirm what seems to be a new feature within SNow - capability for fuller S2P including managing the RFI/RFP processes. Seems that S2P and P2P are being used interchangeably.  

phillipdimm by Giga Contributor
  • 1581 Views
  • 7 replies
  • 1 helpfuls

create a template for the vtb card

I would like to create a card template for the VTB to include the same tasks (steps) in the checklist location. If we have projects to follow, we can take that template and use it to create our tasks etc. without creating the checklist item.  

Resolved! Adding a clickable Link/URL to a VTB Card

Hello, is there any chance to add (clickable) links to a description or comment of a card? Right now any comment added to a card is simply displayed as text. Since we use a lot of external resources via links on google drive it would be great to be a...

stefank by Kilo Contributor
  • 4224 Views
  • 9 replies
  • 10 helpfuls

Virtual Agent is unresponsive in MS Teams

I’m experiencing an issue with the Virtual Agent in Microsoft Teams.It was functioning properly until yesterday, but today it appears to be unresponsive. When I ask Teams to "Create Incident using VA topics," it keeps thinking for too long. If I wait...

Resolved! Attachments in notifications

Hello all, I am working on a vendor project and having an issue with attachments in notifications. I have two PDF attachments that I am trying to include in a notification that goes out to an external customer (outside of our ServiceNow). I have writ...

email script.PNG notification email.PNG actual email.PNG email.PNG
YenGar by Mega Sage
  • 8244 Views
  • 13 replies
  • 4 helpfuls

Ceridian Integration (Dayforce)

Hi ... Has anyone integrated ServiceNow with Ceridian? I know ServiceNow doesn't offer any spokes or plugins OOTB but would be curious about anyone's experience with this, how it was done, and how easy/difficult it was. Can I do this through flow des...

Vdix by Tera Guru
  • 4848 Views
  • 2 replies
  • 0 helpfuls

Many groups need access to the same Quick Message.

Hi,I created a quick message, but I'd like to make it available to more than one group. Currently, I can only select one group at a time. Is it possible to grant access to quick messages for multiple groups? Have you had any experience with sharing q...

JoSte by Tera Contributor
  • 454 Views
  • 1 replies
  • 0 helpfuls