We have updated our instance to Zurich we were doing sanity checks and we found out that the email which were sent to the users are not appearing in Activities . We upgraded our sub prod instances.Can anyone help with this. Thanks
Hi all,I am trying to create a report in ServiceNow that shows the number of days since the last Password change date for each record. I want to calculate: Days Since Last Password Change= Current Date – u_last_password_changedRequirements:I do ...
I'm trying to run a discovery of a 200 Windows severs in an Azure TenantAll servers are failing - the error I see in the logs is 2025-02-13T14:47:39.002+0000 DEBUG (Worker-Standard:PowershellProbe-fca93880fbbb5650ef0efa12beefdcf2) [ConnectionWrapper:...
Hi everyone,I am working on a custom portal in my PDI, where I have used the ESC (Employee Center) portal as a reference for my fields and configuration.The Issue: The footer is not visible on the portal UI. At the backend, the footer is correctly as...
i created dashboard and i Want to display it in Homepage.
We are only using recurring price for some catalog items. When the approver opens the approval record from Service Operations WorkSpace, Employee Center and by navigating to All>Self-Service>My Approvals ONLY price is showing. How can I add the rec...
Hi everyone,I’m using a Zurich Personal Developer Instance (PDI) and noticed that the “What’s New” tab is not visible in the Help Center.Things I checked:Searched for the “Whats New Framework Core” plugin in System Definition → Plugins but it is not ...
I want to manage the device about iPhone,ipad,and mobile-wifi in ITAM,but i don't know how to design the table and which class i should use or which clase i should extend,some advices pleasethank you Model Category(cmdb_model_category)⇒which Category...
Hi everyone,I ran into a timezone issue when using GlideTime APIs inside a Flow Designer Custom Action script.ScenarioUser timezone: Europe/HelsinkiScript is written inside a Custom Action (Script step) in Flow DesignerI am using a GlideTime object a...
Hi, i just created a new topic under default chat experience main topic, now, i wanted to active only my topic, but i see that is not possible to deactivate the prebuilt topics? read only, data policy...please adviceLior
I'm working in the Service Operations Workspace The ask is to have RITMs displayed in the caller's recent tasks lists when opening a new Interaction. So, I'm able to get the initial list displayed properly after making some adjustments to the Data Br...
Hi all, We are using APO module and we have changed the portal page from supplier to ticket page under my request filter for invoice case table. Now when non admin users who are having 'sn_ap_cm.requester' role is unable to see the Activities and Rel...
I have a business requirement: I will create a Service Request catalog item that allows customers to add their order numbers.In the MRVS table, it would look like this: Order01Order02Order03 Our fulfiller wants to update the details per order number,...
Is it possible to create a configuration item reference qualifier to return all CI's from a parent class and include child class CI's as well. Currently you can specify individual classes but I would like to return all CI's below the server class for...
Hi All,I am System admin using Istanbul SN. I have some users who have left the business and they consumed fulfiller roles. They were assigned them through association with the group they were placed in. Upon taking them out of that group, it hasn't ...