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01-21-2025 02:51 AM
Trying to replicate my first flow and am totally stuck.
I have an IF condition after some approval tasks in order to determine the text on a Catalog Task, however the task does not create.
There is also a Catalog Task further up the workflow which works OK.
Anyone know why this might be happening?
Solved! Go to Solution.
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01-21-2025 03:46 AM
.Thanks for the suggestion, Iran a test and got this error. Turns out the approval was using a condition from another task for some reason.
Thanks for the suggestions!
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01-21-2025 02:56 AM
Hello @steveturley
As per image of flow shared did you check flow context run at step 28 what value came and did it match or not. Try looking at that point so you will get ide what value is getting compared and is it what you expected or not.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.

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01-21-2025 02:57 AM
Have you run a test on your Flow? It will tell you exactly what is happening.
Which part specifically of the Flow is not working? When you run a test it will tell you why. I would assume its hitting an evaluation false, which means that the IF condition is not being met. You can drill in and see specifically what data is being used and see where its falling down.
If you are still struggling post in the TEST output and we can dig in deeper 🙂
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01-21-2025 02:57 AM
which one is not working? task at Step 29 or Step 32?
What debugging have you done so far?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-21-2025 03:46 AM
.Thanks for the suggestion, Iran a test and got this error. Turns out the approval was using a condition from another task for some reason.
Thanks for the suggestions!