Hide options in a variable

[John Vo1]

Is there   a script that can be place to remove options under a variable.   UI Policy will just hide the variable and that's not what I want.

For example:

If Remove User Access is selected for Type:

I want only N/A to show and not the other 2 options for Ready Only or Write.

[Chuck Tomasi]

HI Wesley,

I haven't tried the g_form.removeOption() when using a reference field in "choice mode". Not sure if that will work. It's an interesting experiment. Adding the options back in... even better. I would start by using the same format of g_form.addOption() with the display value, the sys_id (as the value), and order. Again, not sure if any of it is supported in this scenario, but it can't hurt to do a quick little test.

Let me know what you find.

Reference:GlideForm (g form) - ServiceNow Wiki

Client Scripts - ServiceNow Wiki

[Abhinay Erra]

Hi johnvo

After removing the options you need to add them back if you select a different type. Here is your complete onChange client script on "Type" variable

function onChange(control, oldValue, newValue, isLoading) {

  if (isLoading || newValue == '') {

  return;

  }

  if (newValue== 'Choice value of Remove User Access') {

  g_form.removeOption('variable name of read only or write', 'choice value of Read only');

  g_form.removeOption('variable name of read only or write', 'choice valeu of Write');

  }

  else{

  if(g_form.getOption('variable name of read only or write','choice value of Read only')==null){

  g_form.addOption('variable name of read only or write','choice value of read only','choice label of read only');

  }

  if(g_form.getOption('variable name of read only or write','choice value of write')==null){

  g_form.addOption('variable name of read only or write','choice value of write','choice label of write');

  }

  }

}

[John Vo1]

The read only and write options stills shows up when Remove access only is selected.   Here is what's in the onchange script.

[Abhinay Erra]

Do not copy the code as is. You need to replace the variable names choice values and choice labels as highlighted below

function onChange(control, oldValue, newValue, isLoading) {

  if (isLoading || newValue == '') {

  return;

  }

  if (newValue== 'Choice value of Remove User Access') {

  g_form.removeOption('variable name of read only or write', 'choice value of Read only');

  g_form.removeOption('variable name of read only or write', 'choice valeu of Write');

  }

  else{

  if(g_form.getOption('variable name of read only or write','choice value of Read only')==null){

  g_form.addOption('variable name of read only or write','choice value of read only','choice label of read only');

  }

  if(g_form.getOption('variable name of read only or write','choice value of write')==null){

  g_form.addOption('variable name of read only or write','choice value of write','choice label of write');

  }

  }

}

[John Vo1]

here is my updated code, but it added read only and write as an option when Remove access is selected for type.