Resolved! Copying the Entire Variables Section
I want to copy the entire Variables Section from the Parent RITM to the Child RITM. Can anyone please tell me how to do it?
Forum Posts
On a condition type field can we limit which table fields are selectable?
I want to add a table field and condition field to a form so that users can build conditions. I want to limit which fields they can select and possibly limit dot-walking in conditions. Is there a way to restrict which fields they can select in the co...
Microsoft Azure Entra ID - Risks
Dear All, Anyone who know if enabling the Microsoft Azure Entra ID integration to ServiceNow will block the oppertunity to roll-back if needed. I am told that our current LDAP active jobs, which must be de-activated can not be activated again after M...
Hide Related list for external users on the portal
Good Day, I'm trying to hide related list from external users on the portal. function onLoad() { if(g_user.hasRole('snc_internal')) { g_form.showRelatedList('REL:91c19d8d9752b1d0e36173b71153af71'); } else { g_form.hideRelate...
Resolved! Facing issue with catalogue variable name
Dear All,I'm our instance whenever variable is created it's value has been showing like formatter, formatter1, etc because of it we are not able to write on any catalogue client script which is effecting significantly and it is happening only for var...
Integration with ADP - Automatic Data Processing, Inc.
We are looking at Service-Now as a ITSM tool. Does anyone currently have Service-Now integrated with ADP (Automatic Data Processing, Inc.)? What was your experience? Pros/cons?
Resolved! Service Graph Connector for CrowdStrike and the CMDB
Question relates to adding the Service Graph Connector CMDB imports over an existing SCCM Import job we already run.We've installed the application from the store and have it setup. It is successfully bringing in machine records and updating existing...
Resolved! Flow execution errors
We have some custom actions built to move computer objects to specific OUs depending on what states or substates are changed and set the description or remove from certain groups. Most of the time it seems to work fine but there are several times it ...
Resolved! How to hide Form Annotation until specific field condions are met
I am trying to add a form annotation that displays only if certain field conditions are met. Can anyone point me in the right direction?
Override UI policy action for a multiple choice field in RP.
Have a Multiple choice field with Yes/No options in RP.On Selecting location field as xyz, the above choice field option 'Yes' should be greyed out. But there are already associated UI policies and actions running on that multiple choice field, whic...
help me to fix these errors attached.
Hi Team, Please help me to fix these below errors attached. Thanks
Resolved! ACLs Not Applying to Inherited Table
There is a problem with Access Control Lists (ACLs) not functioning as expected on a child table. Specifically, the ACLs configured for the "Computer" table are not being applied to the "Handheld Devices" table, which is a child table inheriting from...
Any possibility for CAC login?
Work in a secure room so electronic devices are prohibited. Trying to authenticate by going to locker and then remembering pin/pass phrase is unacceptable to me. Please advise. Either CAC login ability or provide us an RSA key if possible.
Multiple Azure AD IDP - Email Notifications with SSO
Hi all. We have configured multiple Azure AD IDP's as we support multiple tenants on our system and want to provide SSO to them. We provide each specific tenant a URL to login in, in the format of:https://[instance-name].service-now.com/login_with_ss...
How to trigger notification for the person who proposed the retire for the article..?
Hi Team, I have a requirement regarding knowledge management, i want to trigger two notifications for the knowledge articles for the retire state.1)after click on retire it will trigger to knowledge base managers for approval, i created new notifica...