How can I create a private task without using a freeform VTB ?
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‎02-16-2026 07:29 AM
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‎02-16-2026 07:52 AM
What menu option do I choose to that allows me to create a task on the task table ?
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‎02-16-2026 08:14 AM
use ticket type:
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎02-16-2026 10:47 AM
Thank you. I don't see a menu for Ticket. Let me work with our Administrator on enabling it.
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‎02-16-2026 02:06 PM
Please keep posted and close the thread if this works. @smathews8726166
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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‎02-17-2026 08:19 PM
You can create a record producer that will add the Private Task in vtb_task table..
Also you need to write a business rule to add a record to the vtb_card table as well.
