How can I use a single workflow for multiple catalog items with slight modifications for each item?

[Astik Thombare]

Hi Community,

I have a quick question.

If you want to use a single workflow for multiple catalog items with slight modifications specific to each item, how would you approach this? What solutions would you suggest for incorporating these modifications efficiently?

[MackI · Accepted solution]

hi @Astik Thombare 

When you have multiple catalog items that require similar but not identical workflows, it's inefficient to create a separate workflow for each one. 

A more elegant and scalable solution is to design a single workflow that leverages a decision table to handle the variations between the items. 

Design a decision table with inputs like catalog item name and common variables, and outputs like approval group and task assignment.

Create rules for each variation, and implement the workflow in Flow Designer using a Decision action and subsequent actions based on the decision outputs. Remember to handle missing variables and dynamically build task descriptions.

I want to share one of my pdf article about this by using 7 catalogue item in a single workflow in flow designer.

Please see the attached PDF document for your reference in this reply.

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