How do I add the Task SLA tab to incident form?
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‎02-14-2018 05:43 AM
How do I add the Task SLA tab to incident form? I cannot find this anywhere in the Form Design window...
Do I need to set something up beforehand? I do already have my SLAs set up from express, however I would like to add response SLAs in the future.
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‎03-06-2018 02:05 AM
That task sla will come --- goto the form where you nedd right click related list layout check on that it will get
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‎03-06-2018 02:04 AM
That task sla will come --- goto the form where you nedd right click related list layout check on that it will get
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‎03-06-2018 02:34 AM
Turns out you need a plugin for this called 'service level agreement' plugin!
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‎03-06-2018 03:05 AM
Ok, so I have now added the TASK SLA option from the related lists! From the plugin called: Service Level Management.
Are there any configuration steps I need to take to have the SLAs appear in the tab please?
@Chuck Tomasi
