How do I manage what notification preferences people see?

[igeekforyou]

OOB there are a ton of notification options for folks to enable/disable. Can someone share where I might be able to limit the areas that folks can turn on/off their notifications.

[Namrata Agrawa1]

Hello All,

I have similor requirement where i need to hide the notification or notification by category .if User have table access or roles  then only he can see the category related to Table/Roles .

for ex- if user can access change_management table then he should be able to see change related notification in notification preferences ,not able to see other notification and not able to edit also .

Mandatory checkbox is disable to edit the notification preferences but not hide the notification which are not related to the user based on the table /Role .

Kindly suggest .

Regards,

Namrata Agrawal

[Runjay Patel]

Check out this video, it will clear all your doubts and help you to understand Notification queries in details.

 Link: https://www.youtube.com/watch?v=MUVIsZFY0so&t=1s&ab_channel=ServiceNowHelpdesk

It help you to understand below points.

• Basic email setup
• Create an email notification
• Advanced email setup
  • Advanced conditions for email notifications
  • Edit HTML content in an email notification
  • Document attachments on an email notification
  • Preview email notifications
  • Time zone for email notifications
  • Specify alternative outbound email addresses for notifications
  • Specify an outbound email address for a particular language
  • Notification variables
• Email templates
• Email layouts
• Watermarks on notification emails
• Troubleshooting notification emails
• Trigger email through event

Please mark reply as Helpful/Correct, if applicable. Thanks!!