How do I set assignment group for a catalog task in the workflow?

[sburke]

I have a requested item for application access that I want to automatically assign to the correct assignment group.   There are 50+ possible applications, so I created a separate lookup table (u_security_request) with the fields u_security_request_application (name of the application) and a reference field to task.assignment_group.   In the workflow, I create a task that I want to look up to this table and assign to the respective assignment group.   I have tried using various scripts on the task in the workflow that others have posted, but not having any success.   Also, is this the best way to accomplish this?

[SC10]

I am doing this with a lookup select box, and what ends up happening is that the script writes in the result in blue letters - instead of matching the current choices of the field. On my record producer, I am using a lookup select list pointing towards my choices table, and using a ref

On my record producer, I am using a lookup select list pointing towards my choices table, and using a ref qual to only display one element. I am doing it this way so I don't have to keep updating the record producer, but instead just keep the choice table up to date.

Any idea why it's coming up in blue text, aka not finding a match? I am doing task.contact_type = current.variables.contact_type.

UPDATE: Spoke too soon I guess, I got it fixed. I had to change my lookup select box on the record producer to pull from the "value" instead of the "label".

[sburke]

I liked the idea of using the task.assignment_group script in the catalog task as I was pursuing that before I posted.   However I am not able to get the assignment group field to populate despite using many different combinations.

catalog variable name=sr_application

        lookup multiple choice field to u_security_request (table); u_security_request_application (field name)

The u_security_request table extends the task table and I want to display the corresponding assignment.group

I have tried quite a few variations, but none seem to work... am I missing something?

task.assignment_group = current.variables.sr_application.assignment_group;

task.assignment_group = current.variables.u_security_request.application.assignment_group;

task.assignment_group = current.request.u.security_request.assignment_group;

Thanks again for any help!

[DeepThinker]

Hi Shari,

Did you ever figure out why the assignment group was not populating on the catalog task. I'm having the same problem and I've tried every script in heaven.