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09-02-2020 04:26 AM
Hi,
How do I populate catalog variables on the RITM? I tried it by checking the Global checkbox on variables form to true but it isn't working. The variables tab is still empty.
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09-02-2020 08:40 AM
Seems there is no variable record itself created & thus it does not show up. Can you check if there are some errors during submit. Do an inspect element for the same & check for browser console for errors.
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09-02-2020 04:38 AM
Hi Falguni,
OOTB There will be a relationship between REQ->RITM, No need to Check the Global checkbox on variables forms to true. If you want to display the Catalog Variables on the Sc_task form then you have to check the Global checkbox on variables form to true.
Check this thing, go to form layout of RITM, and check variable editor is available in Selected SLush Bucket as shown in the below screenshot.
Note: Variable Editor only displays, if we have variables on the catalog form.
Please post the screenshot of your requirement.
Thanks
Vamshidhar
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09-02-2020 04:50 AM
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09-02-2020 04:47 AM
Hi,
By default it should be shown once your RITM is generated
Is it not showing currently?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-02-2020 04:50 AM
Hi Ankur, No it's not showing right now