CMDB - Restrict "WRITE" access to Asset role

Satya24 · ‎07-21-2020

Dear Folks,

i have a requirement to Restrict "WRITE" access to the OOB Asset role.

Can anyone suggest what will be the best way to achieve it .

Thank you.

Regards,

Satya

Willem · ‎09-01-2020

@Satya

Hope you are doing well.

Let me know if I have answered your question.

If so, please mark answer as correct & helpful to close the thread.

If not, please let us know if you need some more assistance.

Regards

Willem

View solution in original post

Willem · ‎07-21-2020

Adjust ACL on the cmdb_ci table.

Remove the itil role from the OOTB Write ACL. Please note you need to elevate privilage first:

In the user menu top right. Click elevate roles. then you get this:

Go to the ACL and change it:

Satya24 · ‎07-24-2020

Hi willem,

I adjusted the roles in acls to remove all asset role to cmdb_ci acl but still the user is able to edit the ci ,i am unable to find what is the root cause that is helping the user to edit the cmdb ci's .

Regards

satya

Willem · ‎08-20-2020

Hi Satya,

Is this still an issue? If so, can you check if there are multiple ACL's on cmdb_ci in your instance?

Kind regards,

Willem

Gaurav Shirsat · ‎07-21-2020

Hi

Please refer my Attached PDF and Video to achieve the Goal .

https://www.youtube.com/watch?v=cNsdi7ylaS8&t=80s

https://www.youtube.com/watch?v=-ijtZAGxIjM&t=754s

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat