How to activate Conference Call in Major incident

wakespirit
Kilo Guru

Dear all,

I am actually trying to use the Master Incident app in ServiceNow and I am desperately trying to setup conference call for a demo case.

I have activated following plugin :

- com.snc.notify
- com.snc.on_call_rotation

But for some reason the Conference Call tab is not appearing in the Major incident WorkBench

Does anyone could help to know what I am missing ?

regards

1 ACCEPTED SOLUTION

The solution was to set the system hidden property 

com.snc.iam.notify_number with my twilio number

View solution in original post

10 REPLIES 10

The solution was to set the system hidden property 

com.snc.iam.notify_number with my twilio number