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11-27-2018 11:55 PM
Dear all,
I am actually trying to use the Master Incident app in ServiceNow and I am desperately trying to setup conference call for a demo case.
I have activated following plugin :
- com.snc.notify
- com.snc.on_call_rotation
But for some reason the Conference Call tab is not appearing in the Major incident WorkBench
Does anyone could help to know what I am missing ?
regards
Solved! Go to Solution.
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11-28-2018 07:22 AM
The solution was to set the system hidden property
com.snc.iam.notify_number with my twilio number
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11-28-2018 07:22 AM
The solution was to set the system hidden property