Thinking about creating a feature in KM for SN and would like feedback from the community. I was thinking it would be helpful to be able to add personal notes in ServiceNow - not from one person to another, but like meeting notes or tips and tricks l...
Basically, I’m studying for the CSA exam, and really need assistance. But if you could please simplify, because I still don’t understand someone else’s explanation to my query. Basically, I’m confused with what is meant by accessing fields on related...
Hi All, I have a requirement to notify requestor and watchlist users whenever attachment is attached in the requested item with attachment .(not all attachment which is the latest one or uploaded latest). Please help. Thanks,Sam
Hi All,I am trying to write a JS script that will query a job title, value, sequence from the job titles dictionary in the sys_user table and insert them to a u_job_titles user-defined table in ServiceNow. The script should pull only job titles updat...
Hi ServiceNow Masters, I have a custom list displayed on the service portal however there is an issue I am hoping someone can help me to finish this script below so that the column headers will display the Label Value of the field and NOT the field n...
While it can be quick and dirty to export data from ServiceNow into Excel, that data quickly becomes stale and disconnected from its source. If you prefer to have a refreshable connection between Excel and ServiceNow, you can make use of the web serv...
Basically, I’m studying for the ServiceNow CSA exam. I’m new, but I’ve come so far considering I’ve learnt a lot of stuff my self. But, no man is an island, and I’m only one person. It would be great if I have some assistance. Like, I don’t understan...
I know this is not really a place for venting. But I’m three months or so into this site, and don’t know where else to post this. Basically, it would be good to know that I have assistance, because no man is an island. Even though I have a very good ...
We currently have an integration with HPNA into our SN CMDB. We would only like pull in the HPNA CI's via a last updated field and not pull in everything every night. Does anyone know of a "last updated field" for network gear in HPNA that we can...
Hello dear community, I need help:I need to know how can I modify the size of the "report" widget in service portal. I have tried several ways but without success I need the 2 reports on the right side to be (both) the same height of the report on th...
Hi All, I have a requirement to add attachment in the emails.I have created a mail script. addAtachments(); function addAtachments() { var gr = new GlideRecord('sys_attachment'); gr.addQuery('table_sys_id', current.sys_id); ...
Hi,I need help completing the Lab Instance 4.2. As part of Service Now Admin Fundamentals - Create Catalog items. I did create the Infinity HHD as per the process outlined in the lab. But it is not visible in the Hardware category. When I go to Serv...
Hi Team, Working on one Integration to send JSON payload to 3rd Party tool through flow designer. I have created an action comprising of Inputs and Output parameters with script to call REST message. But, the input parameters mentioned in flow design...
Hello Team, Current Status Section on portal page needs to display the outages that are created on major incidents should be displayed. Regards,KP
I just want to restrict the visibility of catalog item on the basis of URL, so for that I wrote one Not Available User Criteria Script which is not working. Below is the script var url = top.location.href; if (url.indexOf('now/hr/agent') > -1){answer...
