How to add 3rd option in workflow Approval

[amit_singh]

Hello Everyone,

any one could help me to add 3rd option on workflow approval.

like in the below mentioned screen shot we are seeing that there are 2 options 1. is approve and another is reject but i want to add one 3rd option

Regards

Amit Singh

[mounika20]

Hi Chuck,

Great information. Thank you.

Could you please tell how to make same approval record is updated as requested instead of creating new approval once clicking on "Justification required" for second time. When we are trying first approval is getting closed and it is creating another approval for 2nd time.

Thank you.

[Chuck Tomasi]

Hi Mounika,

I suggest NOT updating the existing record as it would deny future people of seeing the history of who did what along the way. If you only have on set of approvals, you have no history.