Hello, We have a problem when moving an update set from Test to Production. * Background:We cloned our Productive instance (Rome Patch 4 Hot Fix 1) to our Development and Test instances which had a more recent version (Rome Patch 4 Hot Fix 1a).As Tes...
Hi All, I want to know how can I send the response I am getting from a Application A to Application B from a Servicenow. I am using Rest API, written a Rest message and was able to capture the response coming from Application A(captured it in one of ...
In need of help with steps to follow for this assignment Configure assignment rules All incidents should be assigned to a support group based on point of contact. For example initial assignment could be different for incidents logged from e...
Looking to work with features subscribed to by company I recently joined without affecting company instances.
I recently opened a case with SNOW support due to problems with email flow. They had me uncheck the Stop Processing checkbox in the BP - Create Incident With Watchlist Inbound Action. That made it so that the contact type no longer populates. It now ...
I'm attempting to update a True/False field on the RITM within a Flow Designer flow for the item and have encountered an unusual behavior.If I directly set it by using the checkbox on the flow (see attachment Checkbox) the rendered code is: u_account...
I am looking for good examples of configuration items and relationships for SAP S/4Hana. Does anyone have a CMDB structure that is working well?
Hi, We have defined a set of styles to a field with choices in the backend of our ServiceNow instance. Show a background colour for the values in a list view. The style looks as follows: IIn the list view it therefore looks like this: However, in o...
Hi, We're having to deploy certificates into the MID Server agent's cacerts file and are looking for an effective way to: record where we've installed them (Server and path)Know when expiry is approachingUsage / reason for deployment Wondering...: ar...
Is there a way to remove the context menu, dropdown list and view button in dashboard?
Does ServiceNow have the capability to support translation into different language if the ticket / input come in English? If yes is there any additional cost to enable that. What all languages are supported by ServiceNow.
Im trying to remove kb articles which are published more than 5 years, using flow designer. but no luck it is not picking up anything. this is the trigger im using, as part of developing im trying to change to valid to certain date. Please give me...
need to create incident record from one instance to another instance using rest . Please explain steps with images Thanks in advance
Are there any guidelines/recommendations/best practice on creating custom fields? I heard someone saying that ServiceNow says not to create more than 25 fields on OOTB forms like INC, PRB etc.
Hi, I need to know the difference between retire, suspend and unsuspend instance and how it can be applied on on premise instance. Thanks
