How to add a video to a Knowledge Article

[Stefanie 10]

Hi, 

I would like some direction on how to enable a "training video" into a knowledge base article with Vancouver.  

[Dr Atul - LNG · Accepted solution]

Hi @Stefanie 10 

In this you can give file name .extension which mp4/ wma or according to your video and then browse once you give the name.

I tried this at my end and it is working as expected. Please try and share feedback.

[Harish Bainsla · Accepted solution]

Hi @Stefanie 10  please check below link may helps you

https://www.servicenow.com/community/now-platform-blog/how-to-add-a-video-to-a-knowledge-article/ba-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0759354

[Stefanie 10]

Thank you, Harish.