How to auto populate the select box value.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-08-2024 12:19 AM
Hi All,
In cutomer_contact table I have created a Business Line (Select box).
ABC
XYZ
JKL
I have created a form where I have to autopopulate the Business Line for selected contact.
Variables- Contact- Reference to customer_contact
Select Box- Option is same
ABC
XYZ
JKL
When a contact has ABC Business Line ABC then it should autopopulate as ABC including other options.
Please help in this.
Thanks,
Sam
- Labels:
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-08-2024 02:03 AM
Use the 'auto populate' tab on your variable. Dependent question is your user, and use the 'dot walk path' to get your field.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-08-2024 02:20 AM
Hi @Mark Manders ,
Only one option is populating. Other options are not showing in the dropdown.
Thanks,
Sam
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-08-2024 02:28 AM
You only need the one, right? You want to show the value from the contact record. You shouldn't see more than one.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-08-2024 02:40 AM
Hi @Mark Manders ,
Actually this requirement is to update contact record.
So Business Line should autopopulate and other options should come also. So that end user select the other options as well.
Thanks,
Sam