How to call email script from the flow designer

Akshay14
Tera Guru

Hi All,

We have requirement to send emails to all the group manager as the part of daily scheduled job. We are exploring how to achieve this using flow designer. 

Question - Can anyone let us know how to call email script from flow designer.

The below format that we use in notifications table(sysevent_email_action) is not working in flow designer.

${mail_script:scriptName}

Please find below screen shot for your reference. 

find_real_file.png

 

Please note that we have implemented these kind of requirements in past by creating a scheduled job and triggering email notification from scheduled job, but now we want to try this using flow designer.

Thanks in advance. 

 

Thanks and Regards,

Akshay

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Akshay,

There is Send Email Action in flow designer but that mentions the subject, body, recipient etc

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/flow-designer/referen...

Not sure whether existing email can be triggered. Check below link:

https://community.servicenow.com/community?id=community_article&sys_id=3450a52fdbcf2740afc902d5ca961...

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

20 REPLIES 20

The "Notification step" you seem to be refering to, link, am missing on our Paris instans. How do you get this?

SatheeshKumar
Kilo Sage

As of now you cant call email script from flow designer. may be we can expect this in feature releases. Alternatively you can configure all contents in your notification  and trigger the notification using event from flow designer.

I am attempting to add an action and I only see the send email feature, I cannot locate the notification option. Can you provide instructions on how I can access this in flow designer?

Dub Myers
ServiceNow Employee
ServiceNow Employee

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/flow-designer/referen...

Edit: Sorry I later saw this link as already supplied and was unhelpful as its already been suggested elsewhere....  alexcorvino below has the correct answer

That is the exact article I reviewed by in my NY instance, I don't see this options. Is it only available in Orlando or am I missing something?find_real_file.png