how to change the compose email to auto fill the to field instead of the CC field?
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‎09-07-2016 02:42 PM
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‎09-07-2016 02:50 PM
You can change that in the email templates. Document here: Enabling the Email Client - ServiceNow Wiki
By default, cc will always have the email address of the person who is composing it.

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‎09-07-2016 03:11 PM