How to create a fully automated email notification

[sailor_moon]

How to fully automate an email notification wherein once a record state is updated it will send a notification and that notification has a condition that will change again the state of the record. Please help me with this. Thank you

[Pavankumar_1]

Hi,

Refer these links it will help you to create notification with the steps.

https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/notification/task/t_CreateANotification.html

https://tech.forums.softwareag.com/t/servicenow-email-notification/237436

If it helpful, please Mark ✅ Correct/Helpful.

Regards

Pavankumar

[Pavankumar_1]

Hi @Ma. Shaina Agbayani  ,

Please close the thread by marking it as correct it has created long back and then it will be benefit for the other users.

Mark ✅ Correct if applicable, Thanks!! 

Regards

Pavankumar