How to add info message for attachment icon in Service Portal

[Revathi10]

Hi all,

I am trying to add an info message  for the attachment icon on the Standard Ticket Page. 

Info Message : size limit is 1MB.

I have cloned the 'Standard Ticket Tab' widget . But I am not able to add the info message, could you please help

[Pavankumar_1]

Hi,

you can create on load client script on your table and select UI Type as All.

Use script  as below.

g_form.addInfoMessage('Please Attach documents with size less than or equal to 1mb');

It will display msg when the screen is loaded.

Hope you it helps you.

Please Mark ✅ Correct/helpful if applicable, Thanks!! 

Regards

Pavankumar

[Pavankumar_1]

Hi Revathi, 

Please close the thread by marking it as correct it has created long back and then it will be benefit for the other users.

Mark ✅ Correct if applicable, Thanks!! 

Regards

Pavankumar