How to create a menu with sub menus in service Portal

[anithanarayan]

Hi All,

I am searching to create a menu item with sub menu's in the Header of the Service Portal.

Something like Main Menu s Dashboards. 

Sub menus are 1. Dashboard1

                          2. Dashboard2

                          3. Dashboard3

The reason I am trying to do this is - I need to display a few Dashboards from different third party tools in the Service Portal. I have tried to go through community but could not find much info on how to get this accomplished.

I tried creating a page with a widget embedded which call the external url in an iframe but the response is "refused to connect".

Thanks in Advance,

Anitha

[Jaspal Singh · Accepted solution]

Hi Anitha,

Is this to be done on Header. If so, look for Protals >> IT (or any other portal). Look for field Main Menu & drill down to the reference record. You can then find related list named Menu Items that act as sub-menus.

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[SatheeshKumar]

you can use submenu option to do this, check the below example!!

menu item > SP Header Menu > system status > click new button 

 

Result :

And finally link your new page with the sub menu items!. 

 for showing an external page in servicenow you need to use iframe.

Follow the steps below.

1. create one custom widget

2. Paste this code into html section of your widget(<iframe src="http://www.w3schools.com" height="500px" width="500px"></iframe>)

3. create a portal page and place your widget 

4. link your portal page with submenu created in the previous section.

 post if you face any issues in implementing this.