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Resolved! Adding a button to Requested item

Hello. I want to add a new button to the menu line on "requested item" i know i have to make a ui action, but other than that im lost. Im new to service now. so i'm a little unsure how to go about this. Any tips where to start?       (the line i want...

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asd22 by Tera Contributor
  • 1178 Views
  • 4 replies
  • 2 helpfuls

What does the YOUR HISTORY "NOT" track?

According to study materials and servicenow docs YOUR HISTORY should not track UI pages but will display forms, records and Homepages.   However when I tested this YOUR HISTORY did track the UI pages. But NOT the homepages.   Is this a fault in the s...

Michael92 by Kilo Contributor
  • 2351 Views
  • 3 replies
  • 4 helpfuls

I created hidden variables on catalog form and those hidden variables are coming on the approval email. How can i remove those variables on the email.

I created hidden variables on catalog form and those hidden variables are coming on the approval email. How can i remove those variables on the email.   @Ankur Bawiskar  @Saurav  @shloke04  @Anil Lande  @Maik Skoddow  @Jaspal Singh  @Sandeep Dutta  @...

Venkat141 by Tera Contributor
  • 1034 Views
  • 3 replies
  • 1 helpfuls

Resolved! How to stop a stop an catalog task form closing the catalog task until the date is met on that task variables

we have a requirement where when a task is assigned to a  person    and on the task variables there is a date field when the date field is set for 3/17/22 we should validate with the current date  and should not allow closing the task until the date ...

ramya8 by Kilo Contributor
  • 1687 Views
  • 5 replies
  • 2 helpfuls

Alternative to gs.getMessageLang()

gs.getMessageLang() checks the UI Message table [sys_ui_message]. Is there an alternative way to check for translation from the Translated Name / Field [sys_translated] or Translated Text [sys_translated_text] tables? Most custom translations or tran...

Neil5 by Tera Contributor
  • 1814 Views
  • 3 replies
  • 1 helpfuls

Resolved! state choices shows 1

We created a custom table that is extended from Task and we have state on our form. We have created 4 choices for this table's state field- 'New, In Progress, Closed and Cancelled'. In the form, we are seeing an additional state as '1'. Which I canno...

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Konduru by Tera Expert
  • 743 Views
  • 1 replies
  • 0 helpfuls

Button to open specific view

Hello.   I have a button i want to open the view "registrering_av_hardware_ved_innkjøp" with. How do you script buttons in forms take you to a specific view?      nyHW();function nyHW(){//make the url to a new normal change var url = sysparm_view="re...

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asd22 by Tera Contributor
  • 768 Views
  • 6 replies
  • 2 helpfuls