How to create an Overview in Next Experience (Polaris / Navui)

[Philippe Casidy]

Hello,

After upgrading to San Diego, it was the first time I encountered "Overview help" (sys_ui_overview_help).

But the overviews I can find in this table are the overviews for UI16.

Where can I configure one for Polaris? like the one which is triggered upon overview_help.visited.navui user preference.

If you are wondering which overview I am talking about, go to sys_user_preference and set for your user:

overview_help.visited.navui to false
glide.ui.polaris.use to true  (you may have to set it to false before and then logout/login)

Then on next login:

Thanks
Philippe

[Luke Van Epen]

It's the same table, you should see one titled SanDiego.

The docs page here should help you with making your own:

https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/navigation-and-u...

[Luke Van Epen]

Sorry i misread the question

The Next Experience ones are called Onboarding Experiences or "Guidances"

https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/navigation-and-u...

[Philippe Casidy]

Hi Luke,

As per my experiments, those are for UI16; or at least, not Polaris.

The panels you can find in sys_ui_overview_help are the one you can see when you don't have a preference overview_help.visited.SanDiego to true and login in UI16.

I was able to alter them.

I see other panels, like the one in my screenshot when login under Polaris. I cannot find them like the "Work your way" when you log in Polaris and don't have
preference overview_help.visited.navui to true

Kind regards,

Philippe

[Luke Van Epen]

The Next Experience ones are called Onboarding Experiences or "Guidances"

https://docs.servicenow.com/bundle/sandiego-platform-user-interface/page/administer/navigation-and-u...

 But to be fair, these docs don't fully explain how they work, i've already sent feedback that the page is incomplete because i wasn't able to get a custom one working